Frequently Asked Questions


How should I store the chocolate?

Keep your chocolate out of direct sunlight and at a cool room temperature between 66-70°F. Enjoy within 14 days for best results. If you must refrigerate them, let them come to room temperature before enjoying.

Do you accommodate allergies?

Check our flavor guide for allergy information on individual pieces, we have many products that do not contain common allergens. We work hard to prevent cross-contamination but do not have a separate facility to process allergy-free products. We work with peanuts, tree nuts, dairy, wheat, and soy. Please reach out directly for any questions or concerns.

Shipping?

It’s hot in Austin! We will ship orders on Monday- Wednesday to ensure your order doesn’t sit in a hot warehouse over the weekend. Orders placed Thursday - Sunday will ship the following Monday. Please check our shipping page for more information!

Do you do custom work?

Yes! We would love to make your chocolate dreams come true. Work with us to design special chocolates for your celebration, brand, or event big or small. Email us at info@goldeneyechocolates.com to inquire.

Do you have a retail space I can visit?

Yes! You can now visit us at 3010 W. Anderson Lane, Suite E in North Austin. Visit our Locations page for more store details.